IT Infrastructure Management

IT infrastructure management service is the administration and management of technology, operations, and data to improve business effectiveness. It includes hardware, software, network management, data storage, security, cloud-based services, and much more.

The depth and breadth of Cloudaeon's IT infrastructure and cloud technology make us the partner of choice in many of our customers' digital transformation initiatives. Our investment in patented tools and technology, complete partner ecosystem, and knowledge of new technologies such as software-defined services, open-source tools, DevOps, IoT, etc. enable us to handle all your cloud and IT infrastructure requirements, all by ourselves.

Our main IT Infrastructure Management service Offerings include:

IT Infrastructure Management Services

Cloudaeon Management IT Infrastructure Services consists of a complete, integrated suite of services for managing distributed and hybrid IT environments from across the enterprise with a single reporting point. In essence, we are your one-stop solution for everything related to IT Infrastructure Management. Our main IT infrastructure management services include –

  • Data center hosting

As a managed service provider, Cloudaeon excels in Data center hosting. We help companies to migrate their data and applications to the hosted data center. For each our clients, we can allocate separate data center resources or use a shared infrastructure. Clients can access the data center and all its resources through the Internet or a secure network connection.

  • Identity and access management (IAM)

We implement the right framework, consisting of suitable processes, rules, and technologies, that enable easy management of your electronic or digital identities. Our IAM solutions securely stores identity and profile data and manages data governance functions to ensure that only relevant and necessary data is shared to authenticated users.

  • Disaster recovery as a service (DRaaS)

Through DRaaS we help companies to back up their data and IT infrastructure through a cloud environment so that they can regain the access and functionality of their data after any disaster. Companies don’t have to own any resources. We do all the resource allocation and handling on their behalf so that they can concentrate on their core business.

  • Infrastructure-as-a-Service

Through IaaS, companies can outsource their physical infrastructure and associated management to Cloudaeon. We will operate and manage storage, network, servers, and virtualization services for your organization.

  • Platform-as-a-Service

Through PaaS, companies can outsource their physical infrastructure and development platform to Cloudaeon. This incorporates managing the networking, storage, and servers, and maintaining virtualization, operating systems, middleware, and runtime.

  • Software-as-a-Service

With SaaS, organizations can utilize a software product through a web-based interface. Cloudaeon will manage all the IT infrastructure that is necessary to use the software. Through SaaS companies can access software applications without the burden of managing the infrastructure themselves.

  • System Monitoring

Through system monitoring, Cloudaeon facilitate continuous monitoring of your IT infrastructure. Our services include the monitoring of CPU resources, servers, storage devices, routers, switches, and software, and the performance, health, and availability of your network devices. Our system monitoring solutions quickly troubleshoot the issues and help you save time and money.

  • Service desk

A service desk is the single point of contact (SPOC) between the client and the service provider. Cloudaeon’s IT service desk solution manages incidents and services requests, together with handling user communications for issues like outages, disconnections, failure to login, etc. Through service desk, our goal is to deliver high-quality service and support to our clients in a timely manner.


IT Infrastructure Management Benefits:


IT infrastructure management helps companies to manage their IT resources as per their business needs and priorities. There are several benefits of IT Infrastructure management. Some of them are listed below –

  • Reduced IT operating costs

Infrastructure management providers adhere to best practices of monitoring, maintenance, documentation, updates, etc. This ensures your IT investments meet their expected life cycle. It will also save your company time and money by resolving issues rapidly and reducing the overhead costs of maintaining resources by yourself.

  • Boost in productivity

Businesses that invest in IT infrastructure management services often experience productivity gains. A robust IT infrastructure plays a crucial role in connecting departments and streamlining processes, which are critical factors in helping stakeholders to get the complete picture of the operations. Automating routine processes and outsourcing IT also saves time of internal IT team of your organization.

  • Improved user experience

The infrastructure on which your IT and business are run determines their quality. You can improve your users’ experience and customer satisfaction by improving your IT infrastructure performance, providing rapid provisioning, executing service-related modifications quickly, and reducing downtime through faster issue resolution.

  • Uniform visibility in infrastructure

Monitoring services that provide dashboards and reports consisting of status and usage of IT resources are very beneficial for keeping track of the resources. It provides deeper insights on the utilization of the network, bandwidth, and hardware and software. Hence any upscaling and downscaling can be implied any time, as per the real-time requirements.

With our expertise and stellar track record of serving businesses, we help you transform your IT infrastructure to meet the requirements of the modern, secure, hybrid cloud-based environment. Our next-generation infrastructure solutions and services are cost-effective to deploy and made to accelerate your digital transformation.

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