The retail market has seen a sturdy rise in the increasing expectations of the customers along with the increasingly tough competition in the global market amongst the retail brands. The development of retail IT technology has helped a great deal in shaping up the modern retail IT environment and aligning the retail services in order.
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We at Cloudaeon dive deep into the need of the retail business and understand the nature of your problem by a thorough analysis. We provide specialised solutions to our retail customers as per their business problems.
Some of our key highlights are:
Cloud Retail services we provide :
CRM solutions reflect the industry’s current mindset and support integrated experiences across consumer touchpoints – web, POS, mobile, and social. It develops personalized and lasting relationships with complete, actionable customer data at hand.
It provides real-time monitoring of goods at every stage of the supply chain. It automates your buying and selling processes, covers inventory management, store operations, and financials. It also manages your relationships with manufacturers. It powers your staff with role-specific mobile solutions for real-time access to work-critical functionality.
It helps you to build up a scalable platform that helps customers to shop using mobile or any other device that has an internet connection. It helps you to build Estores that will have an online shopping cart functionality.
It helps you make informed decisions based on data analytics sourced from your IT systems. It helps you to put together all the data that are coming from different distributed sources. It handles careful customer behavior, inventory, operations, finance, and more from the standpoints you require. It provides the users an interactive dashboard that can be altered according to your need. It also gives you the ideal customer trends.
Security Information and Event Management (SIEM) is real-time monitoring of internal and external security events for effective threat prevention. It also controls the access of members in the enterprise. It identifies and investigates the errors and gives optimal solutions.
To make a profit in the retail industry is a real struggle. To sustain it, you need to cut down the overhead expenses like infrastructure and logistics costs to stay in the game. Cloud Retail services help in saving infrastructure costs. Shifting to a cloud platform will help you to save money and harness the power of big data.
Inventory management is one of the toughest challenges for the retail business. Employees end up wasting a lot of time trying to fix the inventory imprecisions. Big retailers have several stores at various locations. Sometimes they fail to check or manage stock in real-time. A cloud Retail service automates the whole system and provides a forecasting platform that will decrease the shortage issue. Furthermore, you can access data and stocks at any time from anywhere.
Cloud service helps retailers utilize the customer and sales data. It analyzes the data using an effective statistical tool. Retailers can determine customer behavior, trends, and brands with a massive database. It will help them to create customer-centric strategies to gain more customers and more profit.
Usually, Customers struggle during checkout while making payments. Cloud Retail services speed the whole process and allow users to make hassle-free and smooth payments. It also provides them the liberty to pay from any devices like Mobiles and tabs. It creates various Chatbots using artificial intelligence to give your customers the complete experience of brick and mortar stores.
You can easily integrate various other software like accounting and tax software or e-commerce platforms using cloud Retail services. It will ease up your work and allow you to focus on different parts of the sector.
Our strategic relationship with technology leaders opens additional opportunities and makes implementation easier for our retail customers. Contact us today for a free consultation.